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2025 Speakers
Ms. Teresa Duncan Insurance & Practice Management Centreville, VA

  • President, Odyssey Management, Inc.
  • Author, Moving Your Patients to Yes: Easy Insurance Conversations
  • Contributing author, ADA's Coding Companion Guide

Thursday Courses
Th7005 - Nobody Told Me That! Management Issues We Should Talk About
Time: 9 - 11 AM
Type: Lectures    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

Do you wish you had known about all these rules? Or that employee management would be so complicated? Unexpected situations test the most experienced managers! Often, we manage by strong intuition but still make mistakes. Let’s discuss how to protect ourselves by staying ahead of the game. We'll use lessons and examples from each other to make us all stronger business leaders! Explore surprising employee management issues, prepare your team for strange patient situations, and discuss potential regulatory pitfalls.

Th5018 - The Essential PPO Planning Workshop
Time: 1 - 3 PM
Type: Workshops    Handouts: Yes
Dentist Fee: $195.00  Other Fee: $195.00

It IS possible to be profitable in today's insurance environment! This interactive workshop will help you decide your insurance participation and profitability comfort level. If you've ever wondered how your office can improve its insurance best practices, then you'll find the answer in this session! Come discover your office's true insurance position, assess and evaluate your practice metrics, and understand the current insurance environment while planning for near-future changes.

Friday Courses
Fr6068 - Today's Insurance Coordinator Field Guide
Time: 9:30 - 11:30 AM
Type: Lectures    Handouts: Yes
Dentist Fee: $105.00  Other Fee: $75.00

Insurance is an important part of your office’s revenue cycle, but it does not need to overwhelm your daily routine. Effective insurance coordinators have systems and are flexible with their learning. Manage your information and your claims to minimize delays and rejections. Experienced coders will benefit from the documentation and conversations section. Develop guidelines to build an effective insurance system, discuss tips to obtain reimbursement for your practice and your patients, and evaluate insurance trends including AI, plan designs and Medicare Advantage.

Fr7021 - Nobody Told Me That! Management Issues We Should Talk About
Time: 1 - 3 PM
Type: Lectures    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

Do you wish you had known about all these rules? Or that employee management would be so complicated? Unexpected situations test the most experienced managers! Often, we manage by strong intuition but still make mistakes. Let’s discuss how to protect ourselves by staying ahead of the game. We'll use lessons and examples from each other to make us all stronger business leaders! Explore surprising employee management issues, prepare your team for strange patient situations, and discuss potential regulatory pitfalls.

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