It’s the perfectly scheduled day...then it all falls apart! Develop strategies for helping your patients make and keep their commitments. Identify and overcome the biggest objections to treatment, understand the scheduling mistakes that invite patients to cancel, examine what the doctor may be saying that is creating a cancellation problem, and know why hygiene patients cancel more often and what you can do to STOP it. Each team member has a role in helping patients keep their commitments!

In an era of declining reimbursement rates and rising costs, every practice needs to be regularly evaluating their relationship with dental insurance. We will present some strategic questions to ask yourself no matter if you are in-network or out-of-network. Examine the formula for determining if your practice is ready to go insurance independent TODAY. Understand the #1 myth of being “insurance free” and billing for out-of-network reimbursement. Learn the top 3 moves you need to make NOW to prepare for coming insurance changes tomorrow!

Dr. Mark Hyman | 8 – 9:30 a.m. | Building a Great High-Performance Team

What is it that differentiates top practices from the average ones? What is their Secret Sauce...that formula that leads to extraordinary production, collection, overhead control, team retention, and FUN! Laugh and learn as we reveal the formula, discuss action steps, and see your team re-engage and thrive today!

Mr. Gary Dougan | 9:30 - 11 a.m. | ADA’s CDT Codes & Insurance Blitz

Dental codes change every year. Many practices don't capture complete diagnostic information and may miss billing and reporting opportunities to properly describe and justify the services they are providing. Learn new and recent codes and tried-and-true management tips on how to improve claims success. Peek into common insurance company policies and why offices are increasing their scrutiny and oversight of your utilization patterns.  Eliminate common office policy and processing mistakes that may interfere with being paid. 

Mr. Ryan Vet |11 a.m. – 12:30 p.m. | Million Dollar Lemonade Stand - Lessons Learned from Stirring Lemonade to Running a $100 Million Company

Whether running a lemonade stand, a dental practice, or a multi-national startup, there are some lessons and principles that are unchanging and unwavering. In this talk, Ryan Vet, MBA, shares his journey riddled with successes and failures. Regardless of the stage or size of your practice, there are truths that will remain constant. We will unpack the raw truths of what it means to run a million-dollar lemonade stand. Learn the key principles that transverse all businesses and all industries that will help you be successful.

Lunch is on your own from 12:30 – 1:30 p.m.

Ms. Minal Sampat | 1:30 – 3 p.m. | 30 Actionable Dental Marketing Ideas in 75 Minutes 

In just 75 minutes, discover 30 actionable dental marketing ideas to grow your practice! In this fast-paced course, learn strategies for internal and community marketing, as well as digital and social media tactics. Gain insight on how to build a comprehensive marketing plan, use AI tools for smarter marketing, and improve patient experience along the way. Whether you're looking for fresh ideas or ways to streamline your existing efforts, these strategies will help you engage more patients and elevate your practice's visibility.

Mr. Steve Anderson | 3 – 4 p.m. | I Can’t Afford It

In today’s environment, you have to be better at helping your patients find ways to accept and pay for more than “what insurance will cover.” During this entertaining and information-packed day, the entire team will discover the three biggest mistakes most dental teams make in the first few minutes of the new patient appointment and why money is rarely the biggest obstacle to treatment acceptance...and much, much more!

Technology continues to transform clinical dentistry. BUT, what happens when technology says “go” and the patient says “NO!” For technology to work, the consumer has to accept it. Discover how Ai is impacting the patient experience, how to correctly use Ai to transform the patient experience, and 3 mistakes practices make with Ai and the existing patient. Whether you have integrated Ai into your practice yet or not, examine what is changing NOW and how you can adapt for the benefit of your patients and your practice.