REGISTRATION FEES & CANCELLATION POLICY
Registration Fee . . . . . . . . . $100
Day of Meeting (January 23) . . . . . . $125
The registration fee includes a three-hour lecture, cocktails and dinner.
The fee is the same to attend the lecture only or dinner only.
No refunds will be given after January 20. The Hinman Trustees have provided a generous subsidy to
offset the $140 cost per attendee to attend a membership meeting.
Group Rate Aquarium Tickets Available For Purchase
Enjoy the world’s largest aquarium prior to the lecture! You can purchase discounted general
admission aquarium tickets through Hinman for $29 each. The ticket allows admission into the aquarium on the day of the lecture,
including admission to the Dolphin, Sea Lion and 4-D Show.Please note, the dolphin show will start at 11:30 a.m. and 3 p.m. and the Sea Lion
shows are at 12:15 p.m. and 2:15 p.m. Indicate on the registration form who will be purchasing tickets and include the extra amount in your payment.
To gain access to the aquarium, visit the check-in desk at the Oceans Ballroom entrance to obtain your wristband for entry.
Culture – How Do Your Patients Feel When They Leave Your Office?
When you complete the phrase “A receptionist, a patient and a delivery person meet in your lobby…” does it end in a lame joke?
What is the culture of your practice? Have you clearly defined it, and if asked, can others in your practice define it the same way?
Culture is felt in every interaction. Stress behaviors affect performance and a domineering leadership style falters in a poorly defined culture.
It is said that “Culture eats strategy for lunch.” If that is true, then a clearly defined culture is the floss needed for every practice to succeed.
To add to this complexity, resilience, well-being and health are top of mind. At the same time, team cohesion, communication, collaboration,
trust and morale are being tried more than ever before. There is not only an opportunity to create an inclusive, productive and fun (yes, I said it!)
culture, there is a necessity. It is time for leaders to shine.
This Master Class for professional development is fun, fast-paced, interactive and incredibly informative. Together, we’ll deftly tie the tenets of
improvisation to real-world applicability in an incredibly entertaining and thought-provoking way to give you tools and techniques that you can use
immediately for creating culture.
Educational Objectives:
- Create a sustainable psychologically safe (and fun!) workplace
- Cultivate an office that enables others to feel comfortable with collaborative decision making
- Design strategies for developing culture through “Build-in” (versus “Buy-in”)
AGD Subject Code: 550 /
There are no prerequisites for this course.
Bob Kulhan
Bob Kulhan is an elite improv comedian, an Adjunct Professor at Duke University Fuqua School of Business and the Founder and CEO of
Business Improv® – a 25-year-old consultancy that links improv to business through the behavioral sciences and real-world application.
His focus in people skills and human connection.
Bob is the best-selling author of “GETTING TO YES AND” by Stanford University Press. In addition to all things improv, Bob is passionate about cooking,
SCUBA diving, Brazilian Jju-Jitsu (blue belt), the Chicago Cubs and his family.
