Speaker Information

Mr. Steven Anderson
Irving, TX
Practice Management


Stop Cancellations!

How to reduce cancellations, no shows, and disruptive emergencies that mess up a day. Learn the secrets to helping more patients keep their commitments including: scheduling mistakes that invite patients to cancel; what the doctor may say that creates a cancellation problem; why hygiene patients cancel and how to stop it; why “confirmation” calls cause more people to cancel and the two secret words that help patients keep their appointments.



Course: Th312
Date/Time: 3/22/2018   12:00 PM - 3:00 PM
Type: General
Audience: Assistants, Dentists, Hygienists, Lab techs, Office Staff, Students
Dentist Fee: $0.00
Other Fee: $0.00
Keyword(s):
Motivation/Leadership
Practice Management