Th227 - Are We Having Fun Yet? Attitude and Peak Performance in the Practice
Date/Time: 3/16/2023 12 - 3 p.m.
Type: Registered Handouts: Yes
Room: GWCC - A313
Dentist Fee: $95.00 Other Fee: $65.00
Audience: Dentists, Hygienists, Assistants, Office Staff, Lab techs, Spouses, Students
Keyword(s): Communication
Motivation/Leadership
Practice Management
AGD Code: 550
The first aspect of learning effective patient service skills is to develop a staff of highly energized people with a high self-esteem quotient. People with a positive attitude get sick less often, have better relationships, and are more successful in their careers. Attitude is contagious and helps create an energized work environment. Apply these powerful skills to deal with difficult patients and staff personnel.