Speaker Information

Ms. Judy Mausolf
Lakeville, MN
Team Communication

Delivering W.O.W. Service! People Will Forget Everything Except How You Made Them Feel

Practices that build their office environment around serving the patient
own and dominate the market. Customer service is often confusing,
complex and vague! Set yourself apart from your colleagues:
differentiate why it should be you and your office, and not the office
down the street! Learn principles for strengthening communication
skills, practice brand and service standards. Illuminate the patient
decision making processes to create lasting impressions and
exceptional experiences. Inspire the entire team to deliver W.O.W.
service with focus and passion!

Course: Th207
Date/Time: 3/23/2017   8:00 AM
Type: Registered
Audience: Assistants, Dentists, Hygienists, Lab techs, Office Staff, Spouses, Students
Dentist Fee: $80.00
Other Fee: $50.00
Room: GWCC, B409