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Course: The Questions You Hate and the Answers You'll LOVE: A Guide for Dealing with Difficult Patients - Hinman.org

Speaker Information

Dr. Mark Hyman
Greensboro, NC
Management & Leadership/Treatment Planning

Sa278 - The Questions You Hate and the Answers You'll LOVE: A Guide for Dealing with Difficult Patients
Date/Time: 3/19/2022   9:00 AM - 12:00 PM
Type: Registered   Handouts: No
Dentist Fee: $95.00  Other Fee: $65.00
Audience: Dentists, Hygienists, Assistants, Office Staff, Lab techs, Spouses, Students
Keyword(s):
Communication
Diagnosis/Treatment Planning for Success
Motivation/Leadership

"OH NO! Not that one again!" After all your training, and years of hard work and tremendous sacrifice-Don't you just hate it when you get those heart wrenching questions and resistance to case acceptance over and over again? Your team and you work so hard, and care so deeply, so why is it that often our patients don't ask for optimal care and enthusiastically accept our treatment plans?

 

1) Learn the power of high impact new patient experience.

2) Review ten questions you must ask of each new patient.

3) Commit to obtaining the necessary evidence for predictable

case presentations.

4) Roleplay with your team the most common questions you absolutely HATE to hear, and learn the most predictable answers you'll LOVE to give them.

 

Get ready to laugh, learn, and get fired up for a dramatic improvement

of your case acceptance and your enjoyment of your practice!