Speaker Information

Dr. Rich Madow
Baltimore, MD



  • Internationally recognized dental speaker and author
  • Presented to dental audiences in all 50 states and around the world
  • Known for high-energy presentations packed with humor, music, and immediately usable ideas|

 


On8008 - The Dirty Dozen: How to Answer the Twelve Most Difficult Questions Your Patients Ask!
Type: Online
In-Person Attendee Fee: $40.00  Other Fee: $60.00
Audience: Dentists
Keyword(s):
Practice Management
Credits: 1.00

Difficult questions from patients can drive you nuts! But what’s even worse is not having a really good answer.  A Great Answer doesn’t just satisfy the patient or get you out of a sticky situation, it builds trust, increases case acceptance, generates referrals, and even grows practice revenue! In this fast-paced, highly entertaining course, we reveal exactly what to say when patients ask tough questions. You’ll learn simple, powerful responses you can use immediately to create happier patients, a more confident team, and a more successful practice.