Fr6077 - WHAT DID THEY SAY? Communication in the Office and with the Patient
Date/Time: 3/21/2025 1 - 3:30 p.m.
Type: Lectures Handouts: No
Dentist Fee: $105.00 Other Fee: $75.00
Audience: Dentists, Hygienists, Assistants, Office Staff, Lab techs, Spouses, Students
Keyword(s): Communication
So often we THINK we understand the message from the back to the front and vice versa. Having everyone on the “same page” is key for less mistakes, better cohesiveness, and improved case acceptance. More than “talk”... it the verbiage, the body language and how others read into our message. Develop your communications skills, recognize the value of relationships and the impact they have in the office, and evaluate information needed for effective co-diagnosing and handoffs during the patient appointment.