Speaker Information

Mr. Steven Anderson
Southlake, TX
Standards of Care
Registration opens
December 10th

  • Founder and President, Total Patient Service Institute and Crown Council®
  • Author, The Culture of Success - 10 Natural Laws for Creating the Place Where Everyone Wants to Work
  • Co-founder, Smiles for Life® Foundation
Dr. Gary Dougan
Cathedral City, CA
Dental Insurance & Procedure Coding
Registration opens
December 10th

  • Expert in dental utilization management and quality improvement programs
  • Fellow, University of California San Francisco Health Professions Leadership Program
Dr. Mark Hyman
Greensboro, NC
Practice Management, Cosmetic Dentistry, Practice Transition
Registration opens
December 10th

  • Private practice for 32 years
  • Adjunct Full Professor, University of North Carolina Adams School of Dentistry, Chapel Hill, NC
  • "Top Leader" in Dental Continuing Education by Dentistry Today Magazine since 2001
Ms. Minal Sampat
Sarasota, FL
Marketing & Practice Growth
Registration opens
December 10th

  • Best-selling Author, Why Your Marketing is Killing Your Business & What to do About It
  • Advisory Board, Dental Entrepreneur Woman
  • Guinness Book of World Record holder
Mr. Ryan Vet
Durham, NC
Leadership, Business Growth, Organizational Behavior
Registration opens
December 10th

  • Best-selling author and international speaker
  • MBA, Purdue University
  • Certifications from Cornell University and Harvard Business School, respectively
  • Owner of Speaking Consulting Network

Fr6047 - Business Office All-Day Track
Date/Time: 3/21/2025   8 a.m. - 4 p.m.
Type: Lectures   Handouts: Yes
Dentist Fee: $185.00  Other Fee: $115.00
Audience: Office Staff
AGD Code: 550

Dr. Mark Hyman | 8 – 9:15 a.m. | Building a Great High-Performance Team

What is it that differentiates top practices from the average ones? What is their Secret Sauce...that formula that leads to extraordinary production, collection, overhead control, team retention, and FUN! Laugh and learn as we reveal the formula, discuss action steps, and see your team re-engage and thrive today!

 

Mr. Gary Dougan | 9:30 - 10:45 a.m. | ADA’s CDT Codes & Insurance Blitz

Dental codes change every year. Many practices don't capture complete diagnostic information and may miss billing and reporting opportunities to properly describe and justify the services they are providing. Learn new and recent codes and tried-and-true management tips on how to improve claims success. Peek into common insurance company policies and why offices are increasing their scrutiny and oversight of your utilization patterns.  Eliminate common office policy and processing mistakes that may interfere with being paid. 

 

Mr. Ryan Vet |11 a.m. – 12:15 p.m. | Million Dollar Lemonade Stand - Lessons Learned from Stirring Lemonade to Running a $100 Million Company

Whether running a lemonade stand, a dental practice, or a multi-national startup, there are some lessons and principles that are unchanging and unwavering. In this talk, Ryan Vet, MBA, shares his journey riddled with successes and failures. Regardless of the stage or size of your practice, there are truths that will remain constant. We will unpack the raw truths of what it means to run a million-dollar lemonade stand. Learn the key principles that transverse all businesses and all industries that will help you be successful.

 

Lunch is on your own from 12:15 – 1:15 p.m .

 

Ms. Minal Sampat | 1:15 – 2:30 p.m. | 30 Actionable Dental Marketing Ideas in 75 Minutes 

In just 75 minutes, discover 30 actionable dental marketing ideas to grow your practice! In this fast-paced course, learn strategies for internal and community marketing, as well as digital and social media tactics. Gain insight on how to build a comprehensive marketing plan, use AI tools for smarter marketing, and improve patient experience along the way. Whether you're looking for fresh ideas or ways to streamline your existing efforts, these strategies will help you engage more patients and elevate your practice's visibility.


Steven Anderson | 2:45 – 4 p.m. | I Can’t Afford It

In today’s environment, you have to be better at helping your patients find ways to accept and pay for more than “what insurance will cover.” During this entertaining and information-packed day, the entire team will discover the three biggest mistakes most dental teams make in the first few minutes of the new patient appointment and why money is rarely the biggest obstacle to treatment acceptance...and much, much more!