1 valid request 3426.00 888
Course: Delivering W.O.W. Service! People Will Forget Everything Except How You Made Them Feel - Hinman.org

Speaker Information

Ms. Judy Mausolf
Lakeville, MN
Team Communication/Culture

Delivering W.O.W. Service! People Will Forget Everything Except How You Made Them Feel

Practices that build their office environment around serving the patient own
and dominate the market. Customer service is often confusing, complex and
vague! Set yourself apart from your colleagues: Differentiate why it should be
you and your office, and not the office down the street! Learn principles for
strengthening communication skills, practice brand and service standards.
Illuminate the patient decision making processes to create lasting impressions
and exceptional experiences. Inspire the entire team to deliver W.O.W. service
with focus and passion!



Course: Fr344
Date/Time: 3/20/2020   9:00 AM - 12:00 PM
Type: General
Audience: Dentists, Hygienists, Assistants, Office Staff, Lab techs, Spouses, Students

Dentist Fee: $0.00
Other Fee: $0.00
Room: Omni , Grand Ballroom A-D1
Keyword(s):
Communication
Motivation/Leadership
Practice Management