Fr337 - Bambi vs. Godzilla: How to Deal With Difficult People
Date/Time: 3/17/2023 1 - 4 p.m.
Type: Lectures Handouts: Yes
Dentist Fee: $0.00 Other Fee: $0.00
Audience: Dentists, Hygienists, Assistants, Office Staff, Lab techs, Spouses, Students
Keyword(s): Communication
Motivation/Leadership
Practice Management
AGD Code: 550
Difficult people are everywhere! They can be patients, co-workers, doctors, neighbors, even spouses. Discover the six basic difficult personality styles that are out to drain you and your practice of vital energy. Increase your awareness of why difficult personality types act the way they do and learn strategies to achieve mutually beneficial outcomes.