Speaker Information

Ms. Laci Phillips Newland
Chesterfield, MI
Practice Management & Team Building

Fr329 - Your Practice Through The Patient’s Eyes
Date/Time: 3/17/2023   10 a.m. - 12 p.m.
Type: General   Handouts: Yes

Room: Omni - International Ballroom F
Dentist Fee: $0.00  Other Fee: $0.00
Audience: Dentists, Hygienists, Assistants, Office Staff, Lab techs, Spouses, Students
Practice Management
Social Media
AGD Code: 550

Noticing a decline in practice production and profit? Needing to attract and retain more patients, but just not sure what you need to do differently? Between social media, your website, online reviews and word of mouth, most potential patients have an expectation of your practice before their first visit. Is your practice living up to those expectations? Put on a different pair of glasses and see things from a new perspective. Uncover the unseen gaps in your practice that patients notice—sometimes at an unconscious level. Gain an action plan to identify the tangible and intangible details to evaluate. Leave with renewed vigor, excited to make the changes which will generate raving fans and increase production.


Learning Objectives:

  • Discover your office in a new prospective, both external and internal views
  • Learn which reports to run to find out if your target audience is who you thought they would be