Speaker Information

Ms. Lois Banta
Grain Valley, MO
Practice Management
Mr. Kirk Behrendt
Milwaukee, WI
Motivation & Communication
Dr. Mark Hyman
Greensboro, NC
Practice Management, Cosmetic Dentistry & Practice Transition
Ms. Laci Phillips Newland
Chesterfield, MI
Practice Management & Team Building

Fr238 - Business Office Bonanza
Date/Time: 3/17/2023   8 a.m. - 3 p.m.
Type: Registered   Handouts: No

Room: Omni - International Ballroom D
Dentist Fee: $180.00  Other Fee: $110.00
Audience: Office Staff
Practice Management
AGD Code: 550

Dr. Mark Hyman

The Secret Sauce

8 - 9:30 a.m.

What is it that differentiates the top practices from the average?

What is their “Secret Sauce?” That formula that leads to extraordinary production, collection, overhead control, team retention, and FUN! Laugh and learn as we reveal the formula, discuss action steps today, and see your team re-engage and thrive today!


Mr. Kirk Behrendt

Discover the 12 Proven Techniques to Reduce Cancellations

9:30 - 11:00 a.m.

Bring your team to this incredibly valuable lecture to see the PROVEN ways patients are saying "YES" in the current economy.  This high-energy lecture will give you and your team a simple treatment plan to change your practice immediately. Discover the 12 proven techniques to reduce cancellations & keep patients showing up. Learn a four-step process behind highly productive practices that gives patients more confidence to say yes consistently and learn the best practices in financial arrangements that really work.


Lunch is on your own from 11 a.m. – 12 p.m.


Ms. Lois Banta

Playing the Insurance and Accounts Receivables Game... Your Way

12:00 - 1:30 pm 

Is your office desk sagging from the weight of your insurance claims report? Accounts receivables out of control? Institute proven systems to effectively track A/R, follow up on past-due claims more efficiently, and minimize your stress level. Design systems of collecting from patients and eliminate the "bad guy" perception.


Ms. Laci Phillips Newland

Systems, Teams and Technology: Creating Balance-Driven Success in Your Practice

1:30 - 3 p.m.

We are all searching for a balanced day among the chaos. Let's walk through how to prioritize and organize your work day into three main areas of your practice. Start with clean well-defined systems, making sure there are standard operating procedures to follow. Next, invigorate your team, the heart of your practice. Understand techniques to achieve a happy, high performing team. Lastly, technology is only good when it is used in an efficient way. Your search is over, sit back and relax.