Ms. Teresa Duncan Insurance & Management Centreville, VA

Register Now!
  • President, Odyssey Management, Inc.
  • Author, Moving Your Patients to Yes: Easy Insurance Conversations
  • Contributing author, ADA's Coding Companion Guide

Friday Courses
Fr238 - Today's Insurance Coordinator Field Guide
Time: 8:30 - 11:30 AM
Room: Omni,
Type: Registered    Handouts: Yes
Dentist Fee: $95.00  Other Fee: $65.00

Insurance is an important part of your office’s revenue cycle, but it does not need to overwhelm your daily routine. Manage your information and claims to minimize delays and rejections. Effective insurance coordinators have set up systems and are constantly flexible with their learning. Teresa will show you how this could be you! This course is perfect for the new or uncertain coder. Experienced coders will benefit from the documentation and updated codes section.

Learning Objectives:

• Introduction to basic coding including explanation of the most common procedures encountered in a dental office

• Tips to obtain reimbursement for your practice and your patients, including management of narratives and attachments

• Brief discussion of coding trends including diagnosis and administrative codes

Fr261 - Insider Perspectives: State of the Dental Industry
Time: 1:30 - 3:30 PM
Room: Omni,
Type: Registered    Handouts: Yes
Dentist Fee: $95.00  Other Fee: $65.00

The dental industry is in a state of flux that rivals any other time in dental history. With changes in the insurance industry, group practices growing, and patients becoming more knowledgeable and thrifty with their dollars, it can be a tough time to be a dentist or dental team member. However, it is possible to overcome obstacles and make this year the best your practice has ever seen. Industry experts Kevin Henry and Teresa Duncan bring insight and help attendees understand what’s really happening in dentistry and what trends should be revered ... and which can be ignored using real data from the best sources available and exclusive survey results which can boost your bottom line. Kevin and Teresa present information that simply can’t be found elsewhere.  

Saturday Courses
Sa275 - The Essential PPO Planning Workshop
Time: 9 - 11:30 AM
Room: GWCC,
Type: Interactive    Handouts: Yes
Dentist Fee: $195.00  Other Fee: $195.00

It is possible to be profitable in today’s insurance environment with efficiency and proper positioning. This interactive workshop will help you to decide your insurance participation and profitability comfort level. If you’ve ever wondered how your office can improve its billing and coding practices, then you’ll find the answer in this session. Learning Objectives: • Discover your office’s true insurance position • Assess and evaluate your practice metrics • Understand the current insurance environment and plan for near-future changes


Note: Attendees should download the course handout for suggested reports to bring to the workshop. Handouts will be available beginning March 9.