Ms. Laci Phillips Practice Management & Team Building Chesterfield, MI
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  • Founding Partner, Practice Dynamics
  • Speaker and coach

Thursday Courses
TH311 - Communications, Coding and Collections: The Three Cs of the Profitable Practice
Time: 9 - 11 AM
Room: GWCC, GWCC A412
Type: General    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

When the first question a patient asks is “How much will my insurance pay?”, our daily lives begin to revolve around insurance. Learn to step out of that mindset and step into customer service, quality health care and, ultimately, a profitable practice. Discover how excellent communication, proper coding and above average collections can impact a practice’s efficiency and financial health. Walk out of this high-energy course feeling energized with the realization that the revolution has just changed.

TH234 - Dynamic Branding and Marketing: Bringing Your Story to Life
Time: 12:30 - 2:30 PM
Room: Omni, Omni Cottonwood A
Type: Registered    Handouts: Yes
Dentist Fee: $80.00  Other Fee: $50.00

Social marketing is the story of your life. This course will discuss the three key components to bringing your story to life: branding, marketing and “webutation.” Branding is who you are. It is the promises you make to yourself and to your consumers. Marketing is discovering your target audience and implementing how to get the word out. And finally, your life is always changing and so could your “webutation.” That is why monitoring is essential. It’s your story, let’s bring it to life!

Friday Courses
FR259 - Creating Leaders in Your Practice: Three Key Systems to a Perfect Team
Time: 8:30 - 10:30 AM
Room: GWCC, GWCC A402
Type: Registered    Handouts: Yes
Dentist Fee: $80.00  Other Fee: $50.00

Systems and great teams go hand in hand. During this course, learn three key systems to build your perfect team. First is hiring. We will discuss advertising, interviewing and on-boarding protocols to ensure you have the perfect candidate. Second is retention. Having a team you enjoy working with can make your days exceptional. Let’s talk about team building, education and motivation. Third is termination. Is the wrong person on the bus? Make sure you have the right verbal skills, an empathizing attitude and proper documents to make the process less stressful.

FR340 - Communications, Coding and Collections: The Three Cs of the Profitable Practice
Time: 12:30 - 2:30 PM
Room: GWCC, GWCC Thomas Murphy Ballroom 1
Type: General    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

When the first question a patient asks is “How much will my insurance pay?”, our daily lives begin to revolve around insurance. Learn to step out of that mindset and step into customer service, quality health care and, ultimately, a profitable practice. Discover how excellent communication, proper coding and above average collections can impact a practice’s efficiency and financial health. Walk out of this high-energy course feeling energized with the realization that the revolution has just changed.

Saturday Courses
SA298 - Systems, Teams and Technology: Creating Balance-Driven Success in Your Practice
Time: 9:30 - 11:30 AM
Room: GWCC, GWCC A403
Type: Registered    Handouts: Yes
Dentist Fee: $80.00  Other Fee: $50.00

We are all searching for a balanced day among the chaos. Let’s walk through how to prioritize and organize your work day into three main areas of your practice. Start with clean well-defined systems, making sure there are standard operating procedures to follow. Next, invigorate your team, the heart of your practice. Understand techniques to achieve a happy, high performing team. Lastly, technology is only good when it is used in an efficient way. Your search is over, sit back and relax.

SA374 - Constantly Plugged in and Desperately Seeking Balance
Time: 1 - 3 PM
Room: GWCC, GWCC A403
Type: General    Handouts: No
Dentist Fee: $0.00  Other Fee: $0.00

Does your world spin more rapidly or is life just getting increasingly busy? Are you starting to see and feel the effects from being chronically connected every waking hour? Finding balance in life, both personally and professionally takes focus, practice and determination now more than ever before. Can you learn to unplug and yet stay in touch with the world? Absolutely. Sit back, take a breath and let’s admit we all need to step away from the technology for a short time.

 

 

 


Registering for the Hinman Dental Meeting is required to attend ALL courses and Special Events.
Course type description:
General = No additional fee (registration required for these courses – we no longer accept walk-ups)
Registered, Interactive, Participation and Special Events = Fee courses