Dental practices are full of activity, but activity alone does not guarantee growth, profitability or stability. In this engaging course, Laci helps doctors and teams understand what their numbers are really saying. Attendees will learn which KPIs matter most, how to identify the story behind the data, and how to use metrics to make smarter decisions in scheduling, collections, hygiene, treatment acceptance and profitability. This course turns confusing reports into practical leadership tools that drive clarity, accountability and results.

In a world of nonstop notifications, constant demands and mental overload, many of us are more connected and less present. This is an interactive session designed to help attendees step away from the noise, and reconnect with energy and peace. This is a practical, energizing experience that helps participants recognize the cost of constant stimulation and discover realistic ways to reset through movement, mindfulness and intentional daily habits. Settle into guided stillness with stretching, breathing, laughing and reflecting throughout the session.

Cristian Pavel | 8 – 9:30 a.m. | Dental Wellness Essentials - Foundations for a Long, Happy, Healthy Dental Career

Well-being fuels performance, it doesn’t compete with it. This course reframes success in dentistry by prioritizing the health of the mind, body and nervous system. Participants will learn practical, sustainable strategies to improve energy, sleep, nutrition and movement without adding more to an already full plate. Discover how integrating wellness into your daily routine can support greater resilience, performance and longevity, laying the foundation for a long, happy and healthy dental career.

Stephanie Botts| 9:30-11 a.m. | Don’t Let Practicing Dentistry Break Your Bod!

Protect your body and enhance your well-being while delivering quality dental care. Learn to optimize patient and operator positioning, evaluate operatory designs and their ergonomic benefits and challenges, and incorporate fundamental ergonomic principles into daily practice. Participants will also explore breathing, exercise, nutrition and other stress-reduction strategies to downregulate the nervous system, reduce injury risk and support a healthier, more sustainable dental career.

Lunch is on your own from 11 a.m.-12 p.m.

Shannon Brinker|12-1:30 p.m. | Organizing for Efficiency: Dental Assistants Leading Supply Systems and Clinical Workflow

An organized dental office does more than look good. It supports efficiency, profitability, infection control and patient care. Dental assistants often manage supplies without formal training in creating effective systems. This course provides practical strategies for organizing clinical supplies, storage areas and operatories to improve workflow and reduce waste. Participants will learn to develop consistent, scalable systems that are easy for the entire team to follow, helping dental assistants take a leading role in creating a more efficient practice.

Laci Phillips Newland | 1:30-3 p.m. | Before They Ever Sit Down: Building Trust, Value & Loyalty 

Patients form opinions about your practice long before they meet the doctor. From your website and online presence to the first phone call, arrival, communication, handoff and follow-up, every touchpoint can build confidence or create doubt. In this engaging, highly visual course, attendees will learn to evaluate the patient journey through the eyes of today’s consumer and identify opportunities to create a more intentional, consistent and memorable experience that turns positive first impressions into lasting patient loyalty.

Too many meetings are repetitive, reactive and unproductive. In this practical session, Laci shares a proven framework for structuring daily, weekly, monthly, quarterly and annual meetings with greater purpose. Attendees will learn how to improve focus, communication, accountability and follow-through so meetings stop wasting time and start driving results.

Dentistry is evolving and growth increasingly means looking beyond traditional boundaries. This forward-thinking course explores how AI is transforming practice efficiency, patient communication, marketing and case acceptance while creating new opportunities for collaboration with the medical community. Attendees will discover practical strategies to leverage AI, attract ideal patients, strengthen relationships and explore medically integrated care, including airway, sleep and systemic health. Come build a strategic roadmap for breaking barriers and expanding what’s possible in the modern dental practice.

Artificial Intelligence is already changing dentistry, yet many practices remain unsure where to begin. This engaging, practical course cuts through the confusion and explores AI through the lens of the entire dental team—from business and hygiene to clinical and doctor. Attendees will discover real-world applications that improve efficiency, communication, consistency and patient experience while addressing common concerns surrounding AI. Participants will leave with greater confidence, practical strategies and actionable ways to begin using AI immediately.