Ms. Janice Hurley Practice Management Carlsbad, CA

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  • Author, Dental Image Branding - How to Create Optimal Patient Impact
  • Lifetime Award Winner, American Association of Dental Office Management 2019
  • In-office dental consultant

Thursday Courses
Th300 - Your Image, Your Brand, Your Success
Time: 8 - 10:30 AM
Room: ,
Type: General    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

What does it take to have your patients see you in the best light? There is no
denying that things have changed in dentistry and you have to keep up. Learn what
it takes to put your best foot forward, how to make the first and lasting impression
of your practice be the best. Learn about the science of body language, verbal
skills and the power of visual impact. You will look at your social media footprint
and your brand through your patient’s eyes. Participants will walk away feeling
inspired by the power of choice to impact their practice success.

Th200 - Business Office Bonanza
Time: 8 AM - 3 PM
Room: ,
Type: Registered    Handouts: Yes
Dentist Fee: $180.00  Other Fee: $110.00

8 – 9:30 a.m.
Ms. Lois Banta
Playing the Insurance and Accounts Receivables Game Your Way
Is your office desk sagging from the weight of your insurance claims report? Accounts receivables out of control? Institute proven systems to effectively track A/R, follow up on past-due claims more efficiently and minimize your stress level. Design systems of
collecting from patients and eliminate the ‘bad guy’ perception.

9:30 – 11 a.m.
Mr. Larry Guzzardo
Banish Broken Appointments: Eliminate Cancellations and Last-Minute Changes
Broken and canceled appointments are an expensive drain on your practice. Stop losing money, wasting time spent changing appointments, and the frustration created by “filling holes.” Learning to overcome this handicap you’ll enjoy less stress and everyone will have more fun! Attendees will learn how to: develop verbal skills to keep patients from making last-minute changes and cancellations; prevent no-show appointments and determine the real cause of broken appointments and educate patients to respect their ‘reserved’ time and re-educate existing patients.

Lunch is on your own from 11 a.m. to 12 p.m.

Note: Attendees will receive a $10 food and beverage voucher when arriving at the course, courtesy of Hinman Housing Powered by Eventsphere. The voucher can be redeemed at any Levy outlet in the Georgia World Congress Center.


12 – 1:30 p.m.
Ms. Janice Hurley
You Got This: Leading With Charisma and Confidence
As the business owner, you wear three very different hats and understanding how to embrace what you naturally do well and get better on
those aspects that come harder will make going to work each day so much more enjoyable. Learn to present yourself as a strong
consistent leader in the practice. Get comfortable and celebrate your management role. Face the fears of rejection and do it anyway.

1:30 – 3 p.m.
Dr. Bobbi Stanley
Grow Your Dental Practice With the Best Marketing Secrets
Stanley will discuss the best kept, most effective marketing secrets in dentistry. The course will touch on zero-cost marketing, how to
get new patients for free, how to turn patients into ambassadors for your practice, how to maximize your online presence with social
media, how to create a website that wows and SEO best practices.

Friday Courses
Fr404 - Hinman Luncheon with Dr. Uche Odiatu and Ms. Janice Hurley
Time: 11:45 AM - 1:45 PM
Room: ,
Type: Special Event    Handouts: No
Dentist Fee: $75.00  Other Fee: $75.00

Omni Hotel


Timeless Body - Ageless Mind

Ever marvel at people who have boundless energy and keep their edge at any age? Want to kick off the covers with confidence and spring out of bed with incredible spirit? Want to be more energized for your busy clinic day? People who appear to have slowed down the aging process and enjoy mental clarity eat certain foods, do specific physical exercises and hold certain beliefs about themselves that support age defying living. After this session we’ll have you bouncing out the door with confident living strategies ready to take on the world.


Earn one hour of CE for attending this event.


Fr357 - Ladies Lean In - With Confidence
Time: 3 - 5 PM
Room: ,
Type: General    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

This is a life and leadership course specifically for female dentists. It is an
opportunity for growth and support pertaining to goals and self-fulfillment. This is
an interactive time for coaching and encouragement based on effective leadership
and personal clarity. Learn what successful women know and apply to have more
of what they want and less of what does not serve them. Embrace the fact that
“having everything” is a myth but “having what you want most” is attainable. This
course is for women only with two hours of interactive coaching and course work
ending in our own social celebration. Wine and hors d’oeuvres in honor of all that is
personally possible.

Saturday Courses
Sa385 - Are We That Dysfunctional Family?
Time: 10 AM - 12 PM
Room: ,
Type: General    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

What are the top 10 ways we mess it up for ourselves and others in the office
and don’t even know it? How do you talk about social skills so necessary
without offending others? Hurley will answer these questions and more of how
to achieve that predictable level of success and delight every day . The course
will show how to increase team awareness on how much more impactful we
can be as we work together, decrease misunderstandings and judgment towards
ourselves and others, create a positive filter in which to allow yourself to enjoy
every day and effectively be “at peace” with what is going on around you to
optimize your impact.

Registering for the Hinman Dental Meeting is required to attend ALL courses and Special Events.
Course type description:
General = No additional fee (registration required for these courses – we no longer accept walk-ups)
Registered, Interactive, Participation and Special Events = Fee courses