Ms. Janice Hurley Practice Management Carlsbad, CA

Registration Opens 12/10/19
  • Author, Dental Image Branding - How to Create Optimal Patient Impact
  • Lifetime Award Winner, American Association of Dental Office Management 2019
  • In-office dental consultant

Thursday Courses
Th300 - Your Image, Your Brand, Your Success
Time: 8 - 10:30 AM
Type: General    Handouts: Yes

What does it take to have your patients see you in the best light? There is no denying that things have changed in dentistry and you have to keep up. Learn what it takes to put your best foot forward, how to make the first and lasting impression of your practice be the best. Learn about the science of body language, verbal skills and the power of visual impact. You will look at your social media footprint and your brand through your patient’s eyes. Participants will walk away feeling inspired by the power of choice to impact their practice success.

Th200 - Business Office Bonanza
Time: 8 AM - 3 PM
Type: Registered    Handouts: No

8 - 9:30 a.m.

Ms. Lois Banta

Playing the Insurance and Accounts Receivables Game Your Way

Is your office desk sagging from the weight of your insurance claims report? Accounts receivables out of control? Institute proven systems to effectively track A/R, follow up on past-due claims more efficiently, and minimize your stress level. Design systems of collecting from patients and eliminate the ‘bad guy’ perception.


9:30 - 11 a.m.

Mr. Larry Guzzardo

Banish Broken Appointments: Eliminate Cancellations and Last-Minute Changes

Broken and cancelled appointments are an expensive drain on your practice. Stop losing money, wasting time spent changing appointments, and the frustration created by “filling holes.” Learning to overcome this handicap you’ll enjoy less stress and everyone will have more fun! Attendees will learn how to: develop verbal skills to keep patients from making last-minute changes and cancellations; prevent no-show appointments and determine the real cause of broken appointments; and educate patients to respect their ‘reserved’ time and re-educate existing patients.


Lunch is on your own from 11 a.m. to 12 p.m. 


12 - 1:30 p.m.

Ms. Janice Hurley

You Got This: Leading With Charisma and Confidence

As the business owner, you wear three very different hats and understanding how to embrace what you naturally do well and get better on those aspects that come harder will make going to work each day so much more enjoyable. Learn to present yourself as a strong consistent leader in the practice. Get comfortable and celebrate your management role. Face the fears of rejection and do it anyway.


1:30 - 3 p.m.

Dr. Bobbi Stanley

Grow Your Dental Practice With the Best Marketing Secrets

Stanley will discuss the best kept, most effective marketing secrets in dentistry. The course will touch on zero-cost marketing, how to get new patients for free, how to turn patients into ambassadors for your practice, how to maximize your online presence with social media, how to create a website that wows and SEO best practices.


Note: Attendees will receive a $10 food and beverage coupon that can be redeemed at any Levy outlet in the Georgia World Congress Center.

Friday Courses
Fr404 - Hinman Luncheon with Dr. Uche Odiatu and Ms. Janice Hurley
Time: 11:45 AM - 1:45 PM
Type: Special Event    Handouts: No

Ever marvel at people who have boundless energy and keep their edge at any age? Want to kick off the covers with confidence and spring out of bed with incredible spirit? Want to be more energized for your busy clinic day? People who appear to have slowed down the aging process and enjoy mental clarity eat certain foods, do specific physical exercises and hold certain beliefs about themselves that support age defying living. After this session we’ll have you bouncing out the door with confident living strategies ready to take on the world.


Fr357 - Ladies Lean In - With Confidence
Time: 3 - 5 PM
Type: General    Handouts: Yes

This is a life and leadership course specifically for female dentists. It is an opportunity for growth and support pertaining to goals and self-fulfillment. This is an interactive time for coaching and encouragement based on effective leadership and personal clarity. Learn what successful women know and apply to have more of what they want and less of what does not serve them. Embrace the fact that "having everything" is a myth but “having what you want most” is attainable. This course is for women only with two hours of interactive coaching and course work ending in our own social celebration. Wine and hors d'oeuvres in honor of all that is personally possible.    

Saturday Courses
Sa385 - Are We That Dysfunctional Family?
Time: 10 AM - 12 PM
Type: General    Handouts: Yes

What are the top 10 ways we mess it up for ourselves and others in the office and don’t even know it? How do you talk about social skills so necessary without offending others? Hurley will answer these questions and more of how to achieve that predictable level of success and delight every day. The course will show how to increase team awareness on how much more impactful we can be as we work together, decrease misunderstandings and judgement towards ourselves and others, create a positive filter in which to allow yourself to enjoy every day and effectively be “at peace” with what is going on around you to optimize your impact.


Registering for the Hinman Dental Meeting is required to attend ALL courses and Special Events.
Course type description:
General = No additional fee (registration required for these courses – we no longer accept walk-ups)
Registered, Interactive, Participation and Special Events = Fee courses