Your next hire is Gen Z. The one after that is Alpha. Both were shaped by smartphones, algorithms and a disrupted childhood, and both read authority, loyalty and career differently than the playbook your practice runs on. Go past the stereotypes to what actually drives them. Leave with hiring language, onboarding changes and retention moves you can use at your next team meeting, plus a read on the workforce arriving behind them.

Will AI take my job? Every practice is asking some version of of this question, usually quietly. Ryan has been building with this technology since 2010, long before the hype, and he brings that history into the course room. Separate the real capabilities from the myths, look honestly at the ethics, and get a clear-eyed answer to the only question that matters: What changes for your role and what does not?

Dr. Mark Hyman  | 8-9:30 a.m. | Driving Your Team to Optimal Performance

“Change is inevitable – growth is optional.” In this ever-changing world, dental teams must commit to taking a serious look at every aspect of the practice. With a comprehensive feedback process, you gain insight into your performance, allowing you to identify opportunities for growth. Enjoy this fast-paced, fun-filled, dynamic seminar that will supercharge your practice today!

Dr. Greg Grobmyer| 9:30-11 a.m. | High-Impact Dental Coding: Small Fixes, Big Results

This course is designed for dental professionals who want to make a major impact with minimal effort by correcting common CDT coding errors, learning to confidently use underutilized codes and understanding exactly what documentation payors need to approve claims the first time. From everyday oversights to untapped opportunities, these are the high-impact changes your practice can’t afford to miss.

Lunch is on your own from 11 a.m.–12 p.m.

Mr. Ryan Vet| 1:30-3 p.m. | Creating Experiences Worth Sharing: How to Simply Boost Patient Experience and Maximize Practice Growth

The landscape of dentistry is changing, making it more important than ever to stand out and create a patient experience worth sharing. Attendees will explore simple, practical customer service and marketing strategies to boost patient satisfaction, along with effective communication and time management techniques. Discover how these easy-to-apply, budget-friendly tools can enhance the patient experience, strengthen relationships and help grow your patient base without breaking the bank.

Mr. Clay Kirkland| 3-4 p.m. | Leading with the Best Version of You

The most effective leaders are not those who fix every weakness, but those who understand what they do best and build from there. This session will help attendees identify and better understand their individual strengths, then learn how to leverage them in service of the people they lead. Discover how leading from your strengths can enhance your effectiveness, strengthen your team and help bring out the best in those around you.

What happens when two dental professionals who also happen to be trained sommeliers go head-to-head? Dueling Sommeliers ! Join Katrina Sanders and Ryan Vet for a lively, interactive exploration of the surprising parallels between exceptional dentistry and the world of wine. Through guided tastings, friendly competition and plenty of spirited discussion, discover how communication, attention to detail, presentation and the overall guest experience can influence patient relationships and practice success. Katrina and Ryan will each bring their own perspective—and their own wines—to the table as they challenge one another and invite the audience to join the fun. Come for the CE, stay for the wine, and decide who wins the duel !

Note: Attendees must be at least 21 years of age to attend.

Patients compare your practice to every business that has ever made things easy for them. Most practices are not built to compete at that level. This session breaks down what actually drives satisfaction, referrals and reviews, using service and marketing moves that cost time rather than budget. Sharpen how your team communicates, tighten how you run the schedule and turn an ordinary visit into something patients tell people about.