Mr. Larry Guzzardo Practice Management Atlanta, GA

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  • Dental practice management consultant
  • Visiting Faculty, The Dawson Academy 
  • Head Instructor, All-Star Dental Academy

Thursday Courses
Th200 - Business Office Bonanza
Time: 8 AM - 3 PM
Room: ,
Type: Registered    Handouts: Yes
Dentist Fee: $180.00  Other Fee: $110.00

8 – 9:30 a.m.
Ms. Lois Banta
Playing the Insurance and Accounts Receivables Game Your Way
Is your office desk sagging from the weight of your insurance claims report? Accounts receivables out of control? Institute proven systems to effectively track A/R, follow up on past-due claims more efficiently and minimize your stress level. Design systems of
collecting from patients and eliminate the ‘bad guy’ perception.

9:30 – 11 a.m.
Mr. Larry Guzzardo
Banish Broken Appointments: Eliminate Cancellations and Last-Minute Changes
Broken and canceled appointments are an expensive drain on your practice. Stop losing money, wasting time spent changing appointments, and the frustration created by “filling holes.” Learning to overcome this handicap you’ll enjoy less stress and everyone will have more fun! Attendees will learn how to: develop verbal skills to keep patients from making last-minute changes and cancellations; prevent no-show appointments and determine the real cause of broken appointments and educate patients to respect their ‘reserved’ time and re-educate existing patients.

Lunch is on your own from 11 a.m. to 12 p.m.

Note: Attendees will receive a $10 food and beverage voucher when arriving at the course, courtesy of Hinman Housing Powered by Eventsphere. The voucher can be redeemed at any Levy outlet in the Georgia World Congress Center.


12 – 1:30 p.m.
Ms. Janice Hurley
You Got This: Leading With Charisma and Confidence
As the business owner, you wear three very different hats and understanding how to embrace what you naturally do well and get better on
those aspects that come harder will make going to work each day so much more enjoyable. Learn to present yourself as a strong
consistent leader in the practice. Get comfortable and celebrate your management role. Face the fears of rejection and do it anyway.

1:30 – 3 p.m.
Dr. Bobbi Stanley
Grow Your Dental Practice With the Best Marketing Secrets
Stanley will discuss the best kept, most effective marketing secrets in dentistry. The course will touch on zero-cost marketing, how to
get new patients for free, how to turn patients into ambassadors for your practice, how to maximize your online presence with social
media, how to create a website that wows and SEO best practices.

Th329 - Get the Phone! Don’t Dread Conversations with Patients in the Office Or on the Phone
Time: 1 - 3 PM
Room: ,
Type: General    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

Learn the skills that lead to more scheduled appointments, fewer last minute
changes, and increases patient referrals. Master techniques that will help you
uncover what patients really want despite what they “say” they need. This session
will enable attendees to effectively convert callers into new patients, minimize last
minute cancellations, handle patients who “only want to get my teeth cleaned,”
create value for “price shopping” patients, perfect reminder/confirmation calls
and confidently respond to the “You don’t take my insurance?” patient.

Friday Courses
Fr341 - Production, Profits, and Staff Raises: Make More and Work Less!
Time: 9 AM - 12 PM
Room: ,
Type: General    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

Does it seem that no matter how busy you are, you keep falling further behind?
Can anyone in dentistry actually be paid too much? Discover an easy way to
determine how much your practice can produce each year: will it be enough, and
how much is your share. Learn a simple method to calculate how many working
days are necessary each year and still take a vacation. Hear the actual cost of
write-offs and discounted dentistry.

Fr277 - Become a Scheduling All-Star: Create Production, Consistency and Flexibility
Time: 2 - 5 PM
Room: ,
Type: Registered    Handouts: Yes
Dentist Fee: $95.00  Other Fee: $65.00

Have you ever had a busy day and no production on the books? Too many canceled
appointments? Is it difficult to get out for lunch or leave on time at the end of the
day? Learn to create a smooth flowing day by getting the entire team involved.
The course will show attendees how to consistently achieve and accomplish
goals, learn the best way to handle emergencies, respond to patient concerns
when you hear “I can’t come then!” and monitor and track results for success.

Saturday Courses
Sa372 - Unravel the Mystery of Treatment Acceptance: A Dental Team’s Guide
Time: 9 AM - 12 PM
Room: ,
Type: General    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

Demystify the steps to increase treatment acceptance. When you learn how easy
it can be, you’ll be inspired to accelerate your transition. Attendees will leave
with a specific plan for providing exceptional patient care and build a highly
profitable practice. They will learn effective new patient phone call strategies
plus verbal skills to present treatment and improve case acceptance. Hear the
necessary steps for every new patient experience. Mr. Guzzardo will discuss
specific practice numbers and what they tell you. Learn how to maintain a stress-free
schedule and improve productivity.


Registering for the Hinman Dental Meeting is required to attend ALL courses and Special Events.
Course type description:
General = No additional fee (registration required for these courses – we no longer accept walk-ups)
Registered, Interactive, Participation and Special Events = Fee courses