Dr. Mark Hyman Management & Leadership/Treatment Planning Greensboro, NC
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  • Private practice
  • Faculty, Pankey Institute
  • Adjunct Full Professor, University of North Carolina School of Dentistry 

Thursday Courses
TH208 - Stairway to Dental Heaven
Time: 8 - 11 AM
Room: GWCC, GWCC B404
Type: Registered    Handouts: No
Dentist Fee: $80.00  Other Fee: $50.00

In this course, attendees will learn to recognize the urgency of taking aggressive action during rapidly changing times. Learn to embrace high-tech/high-touch solutions that will energize your team. Dr. Mark Hyman will show how to evaluate your potential for profitable success with a 22-point business tool, and how to monitor, rework, and rejuvenate your practice today. The lecture discusses how to "Ctrl Alt Delete" limiting beliefs that compromise success and enjoyment of an optimal care private practice. You will laugh, learn, and grow.

TH504 - The Ultimate New Patient Experience/Case Presentation Workshop
Time: 12:30 - 2:30 PM
Type: Interactive    Handouts: No
Dentist Fee: $150.00  Other Fee: $150.00

Maybe you need more new patients? Or...maybe you just need to slow down, ask better questions, out-listen the competition, and apply time-tested human relations principles to thrive during turbulent times. Enjoy a fast-paced, interactive experience where attendees will master the art of an exceptional new patient experience, offer a comprehensive treatment plan, and deliver a bullet-proof case presentation resulting in an increased case acceptance, optimal care dentistry, and fun.

Friday Courses
FR247 - Business Office Bonanza
Time: 9 AM - 4:30 PM
Room: GWCC, GWCC B409
Type: Registered    Handouts: Yes
Dentist Fee: $150.00  Other Fee: $90.00

9-10 a.m.            

Dr. Mark Hyman

Take This Job and Love It!

If you find too many of your days very busy, yet not as profitable as you would like, this seminar is definitely for you!   In this session, you will learn new techniques for keeping your team focused and enthused- even when things go wrong.  In addition, learn how to capitalize on the individual skills of each dental team member and how these skills can improve the productivity of your practice.



Ms. Amy Parrish

Roll Out the Red Carpet: Customer Service that Counts

Patients make decisions about where to have a dental home based on a variety of factors.  Discover the factors influencing that decision and how delivering outstanding customer service is a key piece to attracting and maintaining your patient family.  The purpose of this session is to provide dental professionals a better understanding of how exceptional customer service influences the entire patient experience.  This course will include maximizing the telephone as a customer service tool, discussion on the team approach to service, and the importance of effective communication skills.


11 a.m. – 12 p.m.

Ms. Amy Parrish and Ms. Carrie Webber

There's a Hole in My Bucket! Strategies for Effective Scheduling

Are you finding it more and more difficult to keep your schedule full?  Ever ask yourself "why isn't my practice growing?"  Learn ways to stop the 'holes' in your practice and learn strategies to retain, grow and ultimately thrive!

The attendee will learn how to retain existing patients more effectively, maximize technology to support practice growth and retention and how to utilize communication skills to improve every patient conversation.


Lunch is on your own from 12 - 1:30 p.m.


1:30-2:30 p.m.

Dr. Brad Bale and Dr. Michael Gelb

America's #1 Killer:  Your Role in Reducing Cardiovascular Deaths

We now live in a wonderful era in which cardiovascular disease can be removed from the number one spot for death, disability and cost.  Many common conditions that are associated with increased heart attack and stroke risk will be reviewed.  The exciting technology and knowledge which makes possible generating a clinical guarantee of establishing and maintaining the health of arteries will be discussed. Oral health will be presented as a critical element in the guarantee of arterial wellness. Published clinical data will be shown illustrating the effectiveness of the Bale Doneen Method.   Dr. Gelb will address the necessity of screening our Patients' for Airway Health and  associated  issues.  Screening is a must! Treatment is optional.  The ADA recently passed a resolution stating that Dentists should screen their patients for Airway issues.


2:30-3:30 p.m.

Ms. Carrie Webber

Let’s Get Social

Social media is a fundamental shift in the way people communicate, taking existing patient referrals to a whole new level. And if you are not part of the conversation, you will find your practice left out in the cold. Start communicating today with your patients in a way that is engaging, fun, and valuable. Participants will learn what social media is, how to implement a social media strategy and what to expect from your social media plan.


3:30-4:30 p.m.

Ms. Carrie Webber          

Seven Steps Toward Marketing Success: Recognizing the Rule of 7

The key to learning and to action is repetition.  Do you have this approach in your current marketing plan?  This power packed course teaches you how to market in a way that maximizes your message in multiple ways.  You’ll learn key strategies on how to successfully market in a highly competitive marketplace that is trying to earn the coveted consumers’ discretionary dollar. The participant will learn how to develop a Rule of 7 marketing plan, brainstorm through successful marketing platforms to engage potential patients and learn about your practice's brand and marketing matrix.




FR281 - The Top 20 Game-Changers of 2019
Time: 1:30 - 4:30 PM
Room: GWCC, GWCC B401
Type: Registered    Handouts: No
Dentist Fee: $80.00  Other Fee: $50.00

How do you improve your patients’ experience while delivering optimal care? Updated yearly, this course teaches how highly successful teams constantly re-imagine, reinvent, and implement change to ensure success during turbulent times. Prepare to laugh and learn about living life in the fast lane of private practice.

Saturday Courses
SA358 - Seasons Change...and So Did I! Successful Practice Transitions in an Unpredictable Dental World
Time: 8:30 - 11:30 AM
Room: GWCC, GWCC A314
Type: General    Handouts: No
Dentist Fee: $0.00  Other Fee: $0.00

After a 40-year journey in dentistry, starting as a 19-year-old volunteer dental assistant to a 59-year-old veteran of real-world private practice, how does one successfully and predictably transition a beloved practice, long-time patients, bulldog-loyal teammates, and one’s identity to a young superstar? Review and imagine how the three key phases of a practice transition can be mastered: Integration into our team, integration into our existing patient family, and integration into our community. Attend to laugh, cry, learn, and begin this wonderful process.

SA376 - The Secret Sauce: Hidden Ingredients of Highly Successful Teams
Time: 1 - 4 PM
Type: General    Handouts: No
Dentist Fee: $0.00  Other Fee: $0.00

What is it that differentiates the top practices from the average? What is their secret that leads to extraordinary production, collection, overhead control, team retention and fun? Laugh and learn as the course reveals the formula, discusses action steps to take today and helps your team re-engage and thrive.

Registering for the Hinman Dental Meeting is required to attend ALL courses and Special Events.
Course type description:
General = No additional fee (registration required for these courses – we no longer accept walk-ups)
Registered, Interactive, Participation and Special Events = Fee courses