Dr. Mark Hyman Practice Management, Cosmetic Dentistry & Practice Transition Greensboro, NC


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  • Private practice for 32 years
  • Adjunct Full Professor, University of North Carolina Adams School of Dentistry, Chapel Hill, NC
  • "Top Leader" in Dental Continuing Education by Dentistry Today Magazine since 2001

Thursday Courses
Th201 - Assisting Essentials
Time: 8 AM - 3 PM
Room: Omni, International Ballroom F
Type: Registered    Handouts: No
Dentist Fee: $180.00  Other Fee: $110.00
AGD Code: 550

Dr. Mark Hyman 

Assisting Essentials

8 - 9:30 a.m.

Listen, learn, and laugh your way through a fast-paced, humorous review of "The High Impact Private Practice Dental Assistant." Learn how to capitalize on other skills to improve the productivity of your practice and the quality of the service your team produces. Learn systems you can implement today to lower stress, prevent burn out, and increase your enjoyment of dentistry. Review clinical cases from the doctor and team perspectives. Debate the fact -communication is a wonderful thing; you should try it sometime. Employ systems to lower stress and prevent burnout.

 

Ms. Shannon Pace Brinker

From Our Side Of The Chair: Materials and Techniques for the Dental Assistant

9:30 - 11 a.m.

This fast-paced lecture discusses everyday products, equipment, and materials that assistants use and should be familiar with. Learn about the latest dental materials and how they can impact your practice. There may even be a few giveaways!

 

Lunch is on your own 11 a.m. - 12 p.m.

 

Ms. Stephanie Botts

Protecting your Most Valuable Instrument: Your Body!

12 - 1:30 p.m.

The dental profession is at high risk for musculoskeletal disorders (MSD), with up to 96% of practitioners reporting pain due to clinical work habits. This is due to repetitive movements, bending, twisting, reaching, incorrect operator and patient positioning, and performing repetitive movements in a static posture.

Ergonomics is the science of fitting the working environment to the practitioner, instead of forcing one's body to acclimate to the environment. Practicing proper ergonomics can increase productivity, decrease pain, and lengthen one's career. Allowing the individual to practice pain-free, ergonomics can increase the quality of one's life and work satisfaction.

At the conclusion of this course, participants will learn ergonomic techniques, stretches and equipment choices to allow them to practice pain-free.

 

Ms. Lisa Mallonee     

Life Saving PPE Essentials: Diet, Exercise, Self Care

1:30 - 3 p.m.

An ounce of prevention is worth a pound of cure. As dental professionals, we are in a unique position to provide our patients with the highest degree of preventive healthcare. There has been a dramatic shift in lifestyle habits over the last year. Masks, face shields, gloves, glasses and expensive air filtration systems in our dental offices help guard and protect us at work BUT what we do OUTSIDE of our dental operatories to maintain our bodies and health should be a KEY priority in each of our lives.

Following the presentation, attendees should be able to:
1. Discuss how lifestyle habits contribute to the aging process, sleep quality and weight.
2. Integrate emerging science on diet, exercise and self-care into a personal plan of action.
3. Redefine exercise as a method of health maintenance rather than weight loss.
4. Identify healthy eating patterns and lifestyle modifications to promote optimal health.

 

Th309 - The Top 20 Game-Changers of 2023
Time: 12 - 3 PM
Room: GWCC, Sidney Marcus Aud
Type: General    Handouts: No
Dentist Fee: $0.00  Other Fee: $0.00
AGD Code: 550

Highly successful teams are committed to constant and never-ending improvement. How do you improve your patient's experience while delivering optimal care? Updated yearly, this course teaches how highly successful teams constantly re-imagine, reinvent, and implement change to ensure success during turbulent times. Prepare to laugh and learn about living life in the fast lane of private practice.

Friday Courses
Fr238 - Business Office Bonanza
Time: 8 AM - 3 PM
Room: Omni, International Ballroom D
Type: Registered    Handouts: No
Dentist Fee: $180.00  Other Fee: $110.00
AGD Code: 550

Dr. Mark Hyman

The Secret Sauce

8 - 9:30 a.m.

What is it that differentiates the top practices from the average?

What is their “Secret Sauce?” That formula that leads to extraordinary production, collection, overhead control, team retention, and FUN! Laugh and learn as we reveal the formula, discuss action steps today, and see your team re-engage and thrive today!

 

Mr. Kirk Behrendt

Discover the 12 Proven Techniques to Reduce Cancellations

9:30 - 11:00 a.m.

Bring your team to this incredibly valuable lecture to see the PROVEN ways patients are saying "YES" in the current economy.  This high-energy lecture will give you and your team a simple treatment plan to change your practice immediately. Discover the 12 proven techniques to reduce cancellations & keep patients showing up. Learn a four-step process behind highly productive practices that gives patients more confidence to say yes consistently and learn the best practices in financial arrangements that really work.

 

Lunch is on your own from 11 a.m. – 12 p.m.

 

Ms. Lois Banta

Playing the Insurance and Accounts Receivables Game... Your Way

12:00 - 1:30 pm 

Is your office desk sagging from the weight of your insurance claims report? Accounts receivables out of control? Institute proven systems to effectively track A/R, follow up on past-due claims more efficiently, and minimize your stress level. Design systems of collecting from patients and eliminate the "bad guy" perception.

 

Ms. Laci Phillips Newland

Systems, Teams and Technology: Creating Balance-Driven Success in Your Practice

1:30 - 3 p.m.

We are all searching for a balanced day among the chaos. Let's walk through how to prioritize and organize your work day into three main areas of your practice. Start with clean well-defined systems, making sure there are standard operating procedures to follow. Next, invigorate your team, the heart of your practice. Understand techniques to achieve a happy, high performing team. Lastly, technology is only good when it is used in an efficient way. Your search is over, sit back and relax.

Fr257 - A Day In The Life of a TOP GUN Dental Team
Time: 12 - 3 PM
Room: GWCC, A405
Type: Registered    Handouts: No
Dentist Fee: $95.00  Other Fee: $65.00
AGD Code: 550

Listen, learn, and laugh your way through a fast-paced, humorous review of “A Day in the Life” of a dynamic real-world private dental practice. Learn how to capitalize on the skills of each team member to improve the productivity of your practice and the quality of the service your team produces. Learn systems you can implement today to lower stress, prevent burn out, and increase your enjoyment of dentistry. Review clinical cases from the doctor’s and team’s perspectives Debate the fact “communication is a wonderful thing – you should try it sometime” Employ systems to lower stress and prevent burnout

Saturday Courses
Sa274A - Practice Ownership Program for Students, Residents and New Dentists
Time: 9 AM - 2 PM
Room: GWCC, A412
Type: Registered    Handouts: Speaker bringing
Dentist Fee: $75.00  Other Fee: $75.00
AGD Code: 550

Click here for more details.

 

All too often, the decision on if and when to own a dental practice becomes an emotional journey rather than a business decision, with massive school debt often obscuring the big picture. This first-of-its-kind half-day session will offer dental students, residents and associates the ability to expand one’s lens to fix their focus on long-term success, with the full disclosure of both the benefits and obstacles of owning a dental practice. The Practice Ownership Program will consist of two lectures, a panel discussion and a meet-and-greet networking session with experienced practice owners. This event will also include lunch.

 

Owning Your Dental Practice: The Bridge to Financial Freedom
Mr. Charles Loretto

The program will begin with a presentation from Cain Watters & Associates and NDP Partner Charles Loretto. Taken from over 35 years of experience advising dentists on how to financially reach their goals, this lecture provides attendees a realistic view of practice ownership versus an employee. Charles will weigh the risks, consider debt and evaluate each option associated with becoming a new owner, entering a partnership, buying an existing practice or working as a partner in a corporate dentistry environment.

 

During this lecture, attendees will understand the necessary qualifications needed before starting a new practice or finding an existing opportunity. It will provide details on the key elements to study before purchasing a practice like location, patient mix, type of transition and more, and how to negotiate the deal financially once you find the practice of your dreams.

 

The Grand Slam: Early Years of Private Practice
Dr. Mark Hyman

Dr. Mark Hyman, an adjunct full professor and Special Assistant to the Office of the Dean at the University of North Carolina Adams School of Dentistry, will share the keys to managing a successful practice and providing world-class service. Dr. Hyman will leverage his 32 years of experience in full-time, real-world private practice as well as teaching and advocating for relationship-based optimal care dentistry.

 

Attendees will walk away from this course knowing how to implement the critical steps to renew a practice, discover the potential issues involved in handling new patients and utilize new techniques for keeping the team focused and enthused.

 

Panel Discussion & Network Session

Ask the questions that are really on your mind in this panel and meet-and-greet networking session with both students and current practice owners. Hear their stories, experiences and insight to get real-life stories from doctors who have walked this path themselves.

With new dentists, established practice owners and dental-specific professionals together in one room, this program is packed with insight and tools to kick off any dental student’s career.

Upon completion of this session, attendees should be able to:

·       Discover the financial benefits of ownership versus associateship.

·       Map out steps to help students market themselves and find the perfect practice that will meet their transition goals.

·       Understand the nuances and complexities that come with practice ownership.

·       Determine proven techniques and strategies to successfully operate a practice and provide high-quality service to patients.

 

 

Sa274B - Practice Ownership Program for Dental Practice Owners
Time: 12 - 2 PM
Room: GWCC, A412
Type: Registered    Handouts: No
Dentist Fee: $75.00  Other Fee: $75.00
AGD Code: 550

Do you remember the point in your career path when you decided that practice ownership was right for you? What areas were possible roadblocks? Did you have a mentor that impacted your decision, and would you like the opportunity to offer that perspective to new doctors?


All too often, the decision on if and when to own a dental practice becomes an emotional journey rather than a business decision, with massive school debt often obscuring the big picture. This first-of-its-kind half-day session will offer dental students, residents and associates the ability to expand one’s lens to fix their focus on long-term success, with the full disclosure of both the benefits and obstacles of owning a dental practice.


Current practice owners are invited to join the Practice Ownership Program at 12 p.m. Take this opportunity to meet with future owners, share your experience and gain an inside look at the questions and concerns that dental students may have as they begin their careers.


By attending this program, you’ll engage in a panel discussion with other practice owners to hear their stories and answer the ownership questions that are on the minds of new doctors. You’ll also participate in a networking session with students, residents and associates to share your experience and meet with individuals who may be looking for the right practice opportunity.

 

This event also includes lunch.