Dr. Mark Hyman Management & Leadership/Treatment Planning Greensboro, NC

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  • Private practice
  • Adjunct Full Professor, University of North Carolina Adams School of Dentistry, Chapel Hill, NC
  • Listed as a "Top Leader" in Dental Continuing Education by Dentistry Today Magazine since 2001

Thursday Courses
Th202 - Assisting Extravaganza
Time: 8 AM - 3 PM
Type: Registered    Handouts: No
Dentist Fee: $180.00  Other Fee: $110.00

8 - 9:30 a.m.

Dr. Mark Hyman
A "360 Slam Dunk" Guide for Successful Teams: Practice Enhancement

Change is inevitable – growth is optional. In this fast-paced, ever-changing world, dental teams must commit to taking a serious look
at every aspect of the practice. Learn how to diagnose, devise a treatment plan and deliver optimal care. Enjoy this fun-filled, dynamic
seminar and supercharge your practice today!


9:30 - 11 a.m.
Dr. Roger Levin
The Psychology of Case Presentation: Why Patients Say "No" When You to Want Hear "Yes"

Case presentation is a system. When the system is properly understood and followed, practice performance and productivit y
will immediately improve. In this exciting, energized seminar, Dr. Levin will explain the key principles of case presentation and
case acceptance.


Note: Lunch is on your own from 11 a.m. to 12 p.m.

Attendees will receive a $10 food and beverage voucher when arriving at the course, courtesy of Hinman Housing Powered by Eventsphere. The voucher can be redeemed at any Levy outlet in the Georgia World Congress Center.


12 - 1:30 p.m.
Ms. Judy Kay Mausolf
Communication Solutions: Attitudes, Breakdowns, and Conflict Resolutions

Discover how to elevate communication to a level that inspires positive attitudes, prevents breakdowns and resolves conflict to take
relationships from good to great! Learn skills to communicate positively and effectively with different and even difficult personalities.
Create an environment where everyone looks forward to coming into the office, which ultimately results in growing your business.
Inspire a culture of appreciation and acknowledgment. Communications expert Ms. Mausolf will show you how!


1:30 - 3 p.m.
Dr. Lori Trost
Become the "Awesome" Dental Assistant

Today’s dental practices operate at lightning pace. This unique course will all you to evaluate and improve upon your position within the
practice and realize your potential. Through the creation of checklist and communication techniques, participants will learn to identify
“triggers,” develop strategies to eliminate stress, maximize results and improve patient perception. Expect to leave energized,
confident and ready to elevate your role on Monday!

Friday Courses
Fr343 - Drill ‘Em, Fill ‘Em, and Thrill ‘Em! A Dynamic Private Practice Retrospective
Time: 9 AM - 12 PM
Type: General    Handouts: No
Dentist Fee: $0.00  Other Fee: $0.00

Enjoy a fast-paced course, in which Hyman reviews more than 30 years of
blending full-time, real world private practice with teaching, coaching and
advocating for relationship-based optimal care dentistry. Examine where
dentistry has been, where it is in 2020, and where we may be going in 2030
and beyond! Discuss traits of world class service, renewal and re-birth of a
practice and traits of “wow!”

Fr354 - A "360 Slam Dunk" Guide for Successful Teams-Practice Enhancement
Time: 2 - 5 PM
Type: General    Handouts: Yes
Dentist Fee: $0.00  Other Fee: $0.00

“Change is inevitable – growth is optional.” In this fast-paced ever-changing
world, dental teams must commit to taking a serious look at every aspect of the
practice. Learn how to diagnose, devise a treatment plan and deliver optimal
care. Enjoy this fun-filled, dynamic course and supercharge your practice today!

Saturday Courses
Sa386 - Seasons Change ... and So Did I! Successful Practice Transitions in an Unpredictable Dental World
Time: 12 - 3 PM
Type: General    Handouts: No
Dentist Fee: $0.00  Other Fee: $0.00

After a 40-year journey in dentistry, starting as a 19-year-old volunteer dental
assistant to a 59-year-old veteran of real-world private practice, how does one
successfully and predictably transition a beloved practice, long-time patients,
bulldog-loyal teammates and one’s identity to a young superstar? Review and
imagine how the three key phases of a practice transition can be mastered:
Integration into our team, integration into our existing patient family and integration
into our community. Attend to laugh, cry, learn and begin this wonderful process.

Registering for the Hinman Dental Meeting is required to attend ALL courses and Special Events.
Course type description:
General = No additional fee (registration required for these courses – we no longer accept walk-ups)
Registered, Interactive, Participation and Special Events = Fee courses