- Chosen as one of the top leaders in dental consulting by Dentistry Today
- Author, Raving Patients and 100 Tips to 100 Reviews in 100 Days
- Podcast host, Raving Patients
Th371 -
Raving Patients: Get Visible, Get Credible: Get More New Patients
Time:
2:30 - 3:30 PM
Room: GWCC, Learning Lab Pavilion
Type: General
Handouts: No
Dentist Fee: $0.00 Other Fee: $0.00
AGD Code: 550
Your reputation can make or break your business. In this course we will help you understand the importance of taking control of your online presence. You will:
• Learn software programs that help manage your reputation
• See why your practice may not be ranking as high as it could be
• Discuss ways in which patient reviews can manifest online
• Develop strategies for accumulating positive patient reviews
• Review team training tips for garnering positive feedback
This course is provided by Birdeye.
Fr376 -
OMG I Got A Bad Review. What Should I Do?
Time:
1 - 2 PM
Room: GWCC, Learning Lab Pavilion
Type: General
Handouts: No
Dentist Fee: $0.00 Other Fee: $0.00
AGD Code: 550
In today's world of technology, our online reputation is critical to our business. We need more and more of those 5 star reviews! In this course you will learn from a practicing dentist:
- Why online reputation is important
- How online review websites work
- How to handle negative reviews
- How to create systems in your office to get patients to leave feedback for you
- How to monitor and manage your online reputation
This course is provided by Birdeye.