Speaker Information

Dr. Mark Hyman
Greensboro, NC
Management & Leadership/Treatment Planning

Dr. Roger Levin
Owings Mills, MD
Practice Management

Ms. Judy Mausolf
Lakeville, MN
Team Communication/Culture

Dr. Lori Trost
Red Bud, IL
Dental Team & Dental Assisting


Assisting Extravaganza

8 - 9:30 a.m.


Dr. Mark Hyman


A "360 Slam Dunk" Guide for Successful Teams: Practice Enhancement


Change is inevitable – growth is optional. In this fast-paced, ever-changing world, dental teams must commit to taking a serious look at every aspect of the practice. Learn how to diagnose, devise a treatment plan and deliver optimal care. Enjoy this fun-filled, dynamic seminar and supercharge your practice today!


 


9:30 - 11 a.m.


Dr. Roger Levin


The Psychology of Case Presentation: Why Patients Say "No" When You Want Hear "Yes"


Case presentation is a system. When the system is properly understood and followed, practice performance and productivity will immediately improve. In this exciting, energized seminar, Dr. Levin will explain the key principles of case presentation and case acceptance.


 


Lunch is on your own from 11 a.m. – 12 p.m.


 


12 - 1:30 p.m.


Ms. Judy Kay Mausolf


Communication Solutions: Attitudes, Breakdowns, and Conflict Resolutions


Discover how to elevate communication to a level that inspires positive attitudes, prevents breakdowns, and resolves conflict to take relationships from good to great! Learn skills to communicate positively and effectively with different and even difficult personalities.
Create an environment where everyone looks forward to coming into the office, which ultimately results in growing your business. Inspire a culture of appreciation and acknowledgment. Communications expert Ms. Mausolf will show you how!


 


1:30 - 3 p.m.


Dr. Lori Trost


Become the "Awesome" Dental Assistant


Today's dental practices operate at lightning pace. This unique course will all you to evaluate and improve upon your position within the practice and realize your potential. Through the creation of checklist and communication techniques, participants will learn to identify “triggers”, develop strategies to eliminate stress, maximize results, and improve patient perception. Expect to leave energized, confident and ready to elevate your role on Monday!



Date/Time: 3/19/2020   8:00 AM - 3:00 PM
Type: Registered
Audience: Dentists, Assistants