Speaker Information

Dr. Roger Levin
Owings Mills, MD
Practice Management

The Psychology of Case Presentation: Why Patients Say, "No" When You Want Hear, "Yes"

Case presentation is one of the most important fundamentals of a successful dental practice. Unfortunately, dentists and teams receive no training in this critical area. The modern dental patient makes decisions very differently than in the past.  Having a step-by-step case presentation process is part of the answer. Practices that are able to master the proper “sales” process using professional and high integrity communication will continue to be successful. Case presentation is a system, and when properly understood and followed, productivity will immediately improve. Doctors and team members will learn their key roles and leave with more confidence to present cases using a system that can be implemented immediately. 

Date/Time: 3/20/2020   9:00 AM - 12:00 PM
Type: Registered
Audience: Dentists, Hygienists, Assistants, Office Staff, Spouses, Students