Mrs. Katherine Eitel Belt
HAVE THEM AT HELLO!™: Instinctive, Non-Scripted Phone Skills for the Exceptional Practice
Throw out those old tired scripts! You can get better and still be YOU! Improve results on the telephone and boost your value to the practice. Learn how to apply four simple steps for increasing productivity and conversion of new patient callers. Improve success with price shoppers, emergencies, insurance-driven and ‘cleaning only’ callers. Also, review effective outgoing calls like pending treatment, reactivation and confirmation calls plus a way to handle cancellation callers that will cut them in half!
3/23/2017 12:00 PM - 3:00 PM
Assistants, Dentists, Hygienists, Office Staff, Students