Ms. Rita Zamora
Word of Mouth: The Secrets of Generating Referrals From Existing Patients and Through Online Reviews
Learn the ideal way to ask a patient for a referral or an online review and also the perfect timing for doing so. You will discover who in the practice should be asking for referrals and online reviews, and how to thank patients in a way that strengthens, rather than cheapens, the relationship. Review the concept of online reputation management and why positive online patient reviews are just as important as personal referrals.
3/24/2017 1:30 PM - 4:30 PM
Assistants, Dentists, Hygienists, Lab techs, Office Staff, Spouses, Students