Speaker Information

Ms. Rita Zamora
Boulder, CO
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Word of Mouth: The Secrets of Generating Referrals From Existing Patients and Through Online Reviews

Learn the ideal way to ask a patient for a referral or an online review and also the perfect timing for doing so. You will discover who in the practice should be asking for referrals and online reviews, and how to thank patients in a way that strengthens, rather than cheapens, the relationship. Review the concept of online reputation management and why positive online patient reviews are just as important as personal referrals.

Course: Fr267
Date/Time: 3/24/2017   1:30 PM - 4:30 PM
Type: Registered
Audience: Assistants, Dentists, Hygienists, Lab techs, Office Staff, Spouses, Students
Dentist Fee: $80.00
Other Fee: $50.00
Room: GWCC, B401