Speaker Information

Mrs. Katherine Eitel Belt
Aguanga, CA

Dr. Mark Hyman
Greensboro, NC
Team Building/Motivation

Ms. Judy Mausolf
Lakeville, MN
Team Communication

Dr. Lori Trost
Columbia, IL
Dental Team and Dental Assisting

Ms. Jessica Wilson
Atlanta, GA
Infection Control

Mr. Gary Zelesky
Citrus Hts, CA
Communication/Team Building

Dental Assisting Extravaganza: A Fabulous Full Day for Dental Assistants

Dr. Mark Hyman
8 – 9 a.m.
A Day in the Life of A Top Gun Dental Team
Listen, learn and laugh your way through a fast paced, humorous review of “A Day in the Life” of a dynamic real world private dental practice. See how to capitalize on one another’s skills to improve the productivity of your practice and the quality of the service your team produces. Discover systems you can implement today to lower stress, prevent burn-out and increase your enjoyment of dentistry.

Ms. Katherine M. Eitel Belt
9 – 10 a.m.
Between a Roar and a Purr: Communicating with Clarity and Inspiration
Want to transform gossip into teamwork, complaining into collaboration, blaming into accountability and eliminate negative attitudes for good? Get the fun back! Apply these powerful tools to communicate expectations and leave teammates and patients feeling clear and inspired.

Ms. Jessica Wilson
10 – 11 a.m.
The Standard of Care for Infection Control
Review infection-control principles pertaining to sterilization, disinfection of patient-care items in accordance with CDC guidelines for optimal infection control and patient safety. Gain an understanding of how to manage dental instruments to continually withstand the rigors of instrument processing and sterilization. Learn to identify best practices and strategies to maximize safety and efficiency in instrument processing.

Lunch on your own from 11 a.m. – 12:30 p.m.

Ms. Judy Kay Mausolf
12:30 – 1:30 p.m.
W.O.W. Service for the Dental Assistant
Learn principles for strengthening communication skills, practice brand and service standards. Illuminate the patient decision making processes to create lasting impressions and exceptional experiences. Discover standards to deliver W.O.W. service with more focus and passion!

Dr. Lori Trost
1:30 – 2:30 p.m.
Become the “Awesome” Dental Assistant
Transform your role into an active and informed partner within the practice! Enhance your chairside techniques and create easier communication to provide more consistent patient care. You will fine-tune your initiative, raise your happiness quotient and leave energized – guaranteed!

Mr. Gary Zelesky
2:30 – 3:30 p.m.
The Passion-Centered Practice
Discover how knowing and embracing your passion and the passion of your team members will make your office more productive and profitable for everyone! Share exciting tools and systems for discovering and optimizing passion in both work and life. Get ready to be energized and motivated in a humorous way!

Course: Fr232
Date/Time: 3/24/2017   8:00 AM
Type: Registered
Audience: Assistants, Dentists, Office Staff, Students
Dentist Fee: $150.00
Other Fee: $90.00
Room: GWCC, A313/314